Used hair dryer down the funnel and at the same time fished the string up into the external water outlet, moved it up and down until the frozen water in the spout was removed. The 1st through 3rd year, struggled with freezer shelves not staying in place–they continually fell out of the side slots. Water dispenser was not working but ice dispenser was. water. Schedule a service appointment with GE Appliances Factory Service. It has now been over two weeks with no water. 11-8-2015, I had turned up the freezer, then my water dispenser stopped working. We unplugged fridge and worked on it on and off for about 20 minutes and yep…water is now flowing. I was doubting for the first 9 minutes but then…ahhh, water. Refer to your Owner's Manual/Installation Instructions for the specific location of the wiring harness. whoops! Common solutions for: GE Refrigerator water dispenser not working 01 - Water Tube in Door is Frozen To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. It’s a tool that allows you to spray microwaved hot water directly on the ice inside the waterline. If so equipped, the ice and water filter in your refrigerator is responsible for removing any debris or contaminants from your water that may remain after local water treatment. I undid the line coming into the refer and have water to the refrigerator. The water dispenser must be hooked up to the water … I will wait to install it, want to… Read more ». View a short video about troubleshooting water dispenser issues. GE Refrigerator is Clicking? Thank you! Test for water flow at water dispenser on door. Over time the filter may become restricted and reduce or stop the water flow to the dispenser. thanks for the tip. I left the freezer door open for 5 minutes. Most filters contain and are made up of carbon and a fabric filter. I have a GE side-by-side that is 12 years old. It got worse when the change filter light came on and after I changed the filter it’s almost nonexistent. My dishwasher almost caught fire and they gave me $400.00 to replace my three year old $1000.00 top of the line model. The ice dispenser does work. My first GE Profile flooded my new hardwood floors and then the whole ice/water dispenser unit had to be replaced. Let us know below if this worked for you (or not) so we can all help each other fix these annoying refrigerator issues! I have warmed the outside and inside of the freezer door. It could be that the switch that turns on the dispenser is … Save your money… Read more ». After using hair dryer, then wait 5 minutes to let ice in dispenser melted out. I think keeping a new filter on hand should help too since it happens more when the filter is old. I took off the back panel & asked my wife to dispense water. If you have been battling with GE refrigerator dispenser problems, use this comprehensive article as a guide to troubleshoot and fix the problems. s.events = "event16"; Water Line Frozen In Fresh Food Section Every refrigerator with a dispenser has a water reservoir in the fresh food section to pre cool the water for the dispenser. Press the dispenser arm for at least 5 minutes. At that point, the water dripped/ran continually from the cradle. Jokes on her. What a rip! The saddle valve is used to connect the water supply line to the house plumbing and must be fully open for the refrigerator to receive water. Once water is dispensed, purge air from the lines by dispensing water for 5 minutes or 2 gallons. Thanks for the tip, Penny, Took 20min of hair dryer time I guess because I just have a small travel hair dryer. I had the exact same issue. I turned the fridge off for 20 minutes, ran the blow dryer on and off on the inside and outside of freezer door around the dispenser area, then finally pushed a thin plastic weed liner in the water dispenser outlet and finally the water came pouring out. The water heater in the line seemed to fix the issue and we never saw it again. Any suggestions where to go next? Took me a little longer, maybe 10 minutes, after second attempt of blow dryer on back of door, this time only behind water dispenser and working a weed eater line about 3 inches up the dispenser, I had given up, when I closed the freezer door, a spurt of water shot out a little chunk of ice! It seems to get worse when the filter is old. Hairdryer. On models with a water filter, a clogged or partially clogged filter will result in no water or slow running water from dispenser. Now it is freezing up again. Ice was still working and water was getting to where filter was. Now it’s okay. I covered the freezer opening with aluminum foil to keep the food cold. Check the water tank behind the vegetable bins to see if it is frozen or cracked (does not apply to Top-Freezer refrigerators). Many users in the forums suggested replacing the door for $500 or adding their own insulation to the door. Is it possible that something broke in the water filter area to stop the water from getting through? // Image call I just unplug fridge for about 20mins. This section of this refrigerator water dispenser repair guide will discuss water valves. Thank you! And, he indicated that my freezer’s insulation was probably defective! Checked water lines under kick plate to make sure I had water, and it was a frozen line issue first. Help! I tried the blow dryer, just now, and all it did was melt the plastic tubing and bend the actual press bar… If anyone does this, do it with caution. Thank you for the great advice! Remember to turn the freezer back down, will see it that keeps the water tube from freezing again. Using the hairdryer on the inside of the freezer door for a little more than 5 minutes and then poking the weed eater cord up the water dispenser tube on the front of the door loosened up the ice plug and now the water is flowing once again. You will have to investigate this by removing the button panel and getting access to the switch. . Many parts also have a video showing step-by-step how to fix the "Not dispensing water" problem for General Electric PSS26MSWASS. It has a dispenser for ice & water. Unplugged the water line at the disconnect under the freezer door, behind the kick plate, to see if the water line inside was frozen. Any suggestions? So there you have it, your problem is likely a frozen water line. My water had not worked in a few days seen the post about a hair dryer and weed eater string… Didn’t need the string hair dryer worked like a charm … Water running great !!! Hello. My water dispenser is not working, dispenser is not getting water. I’ve been fighting this problem on and off for as long as I’ve owned my side by side (6 years). Ideas? I could not make this stop by pressing light button again. I’m also ordering the water line heater from Amazon to… Read more ». If the control board is faulty, it may stop supplying power to the entire dispenser system. You can purchase it from Amazon below for $40. Should have looked here first! Check Water Valve and Supply Line A common cause of water line issues can be something as simple as the water supply valve being turned off or the water line not being connected to the wall or refrigerator. My top quick freeze shelf being so full could gave been part of the problem. Hair dryer fix worked. Our water line was frozen and used a hair dryer, got it thawed out but the water line keeps blowing off at bottom (at the solenoid I think it is called) spraying out water. This could be the case on most fridges, but I didn’t know I needed to have the door closed for the water to flow. Bad dispenser switch. It should work by now. I hope this helps. I’m in the same boat. My refrigerator is running, but it is not cool or cool enough. I can not pass the suggested nylon line or even fin gauge wire more than 3-4 inches into the output nozzle. This has SOLVED my water dispenser frozen line problem….at no “repair” or parts cost. Schedule a service appointment with. I just paid $69.50 for a service visit. You Can Fix It! Applying heat from a hair dryer from both the bottom and top and trying to push the nylon line up eventually broke up the blockage and the water… Read more ». Glad you got it fixed! I also have the noisy fan issue. We tried putting the old filter back in, but no improvement. I figured I had a real lemon model on my hands so I bought another one (because the money had to be used for… Read more ». Thank you for the hair dryer technique. Experienced the same issue, which was resolved be installing bypass tube assembly (WR17X11920). You cannot typically see water in the tank; however, usually a frozen tank will be split and will leak on the fresh food floor. The water valve can cause your refrigerator water dispenser not to work. What should we check first? So I originally didn’t think it worked. GE Refrigerator Not Cooling After Power Outage, GE Freezer OK but refrigerator not cooling, Bypass my GE RPWFE Refrigerator Water Filter. If a water and ice dispenser line is clogged, you'll be able to notice it very quickly. I spent several hours reading forums and testing various theories. Worked for us. And if so, does anyone know how to fix this? Went DIY. s.channel = "Service_Support"; Now works fine. Thanks for great advice! water. I took a hair dryer set at highest temp setting and warmed the left door from the inside for 6 minutes, I also warmed the the inside edge of the door from the bottom hinge to the ice shoot, then I took a wooden spoon from the inside, pushed it into the ice shoot to hold the rubber flap opened and used the hair dryer from the outside and shot hot air into the ice opening where the water tube is located…….not too long, don’t melt the plastic……… THE WATER IS FLOWING AGAIN……… Now… Read more ». But, what about the conclusion? Happy Easter. Is this a frozen line issue or something else? I called GE at 800-386-1215 to get the part #WR49X10173 (water dispenser tube heater) and they “discounted” it to $15.00 plus $5.95 shipping. GE finally sent “spacers” which are currently working. Interior ice maker is still working. I had noticed a bit of condensation the day before. Probably a “duh” moment, but I have zero handy man skills. I kept gently jabbing the weed eater string in the water hole and eventually the ice gave way & a bit of water rushed out. When your water dispenser or ice dispenser stops working, simply follow these steps to see if the issue is easily correctable. If this is a bottom freezer model with an RPWFE filter: Air may be trapped in the water system after replacing the filter. Same for me. Haha! Also when using the hair dryer be careful not to melt the plastic. The water stopped working after the last freeze of winter and I haven’t used it since because I didn’t think it was worth the service call. No water or ice dispensing? Also removed frozen items from top shelf for better air circulation! My lights flicker as well. Contacted GE on water dispenser line heater, wr49x10173, and the service tech acted as he had never heard of that part and that there was never any program to replace it. Then have someone try to dispense water. s.prop4 = s.prop3; Refrigerator Door Switch Faulty. It did not fix the problem. This happened once before and somehow starting again on its own. thanks for all the tips. The water for the dispenser travels into the fridge from the main supply line for your house, and a block in the valve that lets the water into the fridge may be what’s keeping your machine from dispensing water. The GE technician charged $99 and told us we needed to replace the whole door! Pull the toekick off, find the water line connection, and disconnect it. Took about 8 minutes on inside of freezer door. To check the water valve, pull the water line off the water valve that feeds water to the water reservoir in the fresh food section. Ice maker is working fine. The hairdryer worked for me as well. Set the refrigerator control to a warmer setting and wait 24 hours. The hair dryer and weed eater line worked for me too! You can thaw the ice in about 30 seconds! Great. Thank you soooo much for this suggestion! Just be patient and warm the inside of the freezer door with the hairdryer slowly. Then it dawned on me what my problem was. Have the same problem. Low food load in the fresh food section can cause the tank to freeze. You see, the water line comes in from the wall to under the refrigerator and splits. Wow, glad I checked this site. Verify that the water line to the refrigerator is turned on. So happy… Read more ». The door switch “closes” when the refrigerator door is shut, it can … The meat pan lever may also be turned to the coldest position and on units that have a low water usage, this will also cause the tank to freeze. ? We have water. My plastic tubbing melted also. Here are a few examples of GE Refrigerator issues that were fixed with a new controller board: “GE refrigerator quit working on a Sunday morning. The dispenser micro switch is … Check out our step-by-step guide on how to fix a refrigerator water dispenser, below. However, I used an old washing machine drain hose to channel the air into the water dispenser tube. Any ideas?? This has never happened before when I have changed the filter. I the past all I would do is leave the freezer door open for 30 minutes or so and it would warm up enough to unfreeze the line. Need to reshape the hose because the water is now coming straight out! You can fix it! She got squirted. Did you find a fix for the lights not working and ice/water dispenser not working? I couldn’t figure out why the water dispenser wasn’t working, but the ice maker was. Used the hair dryer and my husband used paper clip unfolded as stated below. Thank you! I’ve been told it can take up to 24 hours to thaw. So, if your GSS23WSTASS refrigerator door does not dispense water, water dispenser not working or won't dispense water through the door, the following info will help you identify the problem. Now I am wondering if it’s just frost on the line that melted after the hair dryer now dripping down the line. When I did that, the light did not come on, but the panel started flashing and I heard a clicking sound behind the refrigerator. 6, you can get the part free of charge, or at least I did anyway. Start Your Repair Here. by LYLE W. Earned 100,182 community points in Appliances June 17th, 2009 You can usually hear whether the switch is trying to activate. Recently my water dispenser simply quit working on my General Electric side-by-side refrigerator. The ice maker was still making ice so I knew it was still receiving water. Would love your thoughts, please comment. It took about 5 minutes then waited about two more, waterline started to drip, from the melting and then it worked. It sounds like the valves are working since you say you can hear it trying to dispense. You may want to purchase something like the water line buddy that will help you unfreeze the water line but shooting hot water up the line. Hair dryer alone worked for me – only took a couple of minutes – thanks so much for the advice!! My water and ice stopped working. Penny Stevens, “Stuck it up the dispenser” how? Seems this is an on going problem with GE. View All Refrigerator Switches. I’m never buying GE products again! You are using a bandaid, not solving the problem. I put a hair dryer to the door still no at the top but have water at the bottom hose, I got a plummers quick repair. The tip worked great! The cause of a broken water dispenser is commonly either an installation problem, a filter problem or frozen water tubes: New Refrigerator Installation Issues You just bought a brand new refrigerator for your kitchen with a water dispenser, but it’s broken. Hello, Thanks for providing the easy fix! I had similar problem, checked the “connector” at bottom of freezer door and when paddle was pushed for water, the water DID flow, indicating freezing was ABOVE the connector and IN the freezer door. We aren’t always successful with the do it your self fixes, but this time we were. s.hier1 = s.prop5; I fixed that problem by spreading a thin layer of Vaseline on the seals. Never buy GE products. Frozen line resolved with hairdryer heating freezer door where line exists to dispenser. I filled two large cups of water to run it through without a hitch. Water and Ice dispenser not working, no light comes on when the lever is depressed, the panel temp lights start to flash, do not hear any motor coming on when… Read more ». A few minutes with the hair dryer and gentle pushing with a pipe cleaner up the dispenser hole fixed it for me. Read a lot of these posts….figured it cost nothing to try hair dryer…tried it up dispenser and inside door…few minutes…didnt seem to work…went back few minutes later and pushed button to try for the heck of it and water came flying out…didnt need weed whacker cord….AWESOME!!!! Thanks. The hair dryer worked though! Filters should be changed every 6 months. I don’t want to buy it and then what…, My husband and I just had this problem in our GE profile side by side. Then my wife held the hair dryer behind the water spout from inside of the door. The hairdryer worked beautifully! Try the dispenser, if the water flow improves from the dispenser, the filter is clogged and needs to be replaced. I’m pleased to announce that it worked like a charm. Suggestions? My water stopped working for a day….starting googling, fixed it! Thank you, OP, and everyone else who took the time to write about their experience. Just wanted to say THANK YOU FOR HAIR DRYER TIP! When I use my water dispenser I get water on my side-by-side refrigerator, I get water leaking out from under the fridge shortly thereafter. We bought the side by side GE Adora a year ago. Thank you! Hair dryer worked like a charm. Thanks!!! s.eVar14 = document.title; Thanks , I have recently been looking for information approximately this subject for a long time and The water heater in the line seemed to fix the issue and we never saw it again. Water started dripping after about 2 minutes. Running water at last, 3 to 4 mins worked fine with hair dryer. My GE side by side was having the same issues with not dispensing water, but the ice maker was functioning properly. Don’t overstuff that area. If it does not work immediately after this, wait another… Read more ». Again thank you! Thank,thank,thank-you. GSH25JFXL model which is a side-by-side. Pat – good to hear. Called for repair, earliest appointment was in 7 days. Worked for me! It took a little force to push the line more than 3″ but instantly had water at that point. This WR55X10942 board replaces the older refrigerator mainboards, such as WR55X10552, WR55X10656, WR55X10335. Hair dryer worked for me plus clearing the top shelf – thank you Penney. I tried to heat the interior of the door with no success, so I did more research and found this video: https://www.youtube.com/watch?v=EwJ_EatXJ9g Following the directions to remove the kick plate and check the supply from the bottom was helpful. utilizes the "water by culligan" filter. This last time that I changed the filter I let about 2 quarts of water out through the dispenser (per the instructions). I called GE today and they said that my refrigerator does not have the defect with the water line freezing up! So hold it and direct the heat into the ice chute on the inside of freezer. I had the same water line problem with our side by side GE. Most helpful. 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Foot Warmers at BJ, s ( Hothands.com 1 800432-8629. GE model GSH25 JSTA SS a. Water directly on the inside side on low fir 5 minutes and on high for five minutes after hair... Getting access to the refrigerator and knowledge my top quick freeze shelf being so could. Several hours reading forums and testing various theories inside the door we ’ ve been told it can take to... Hairdryer and weedeater line i tried it and the water filter front again and use a piece wire! I tried it and it worked thru small funnel up the water from entering the icemaker and.. Need more help with this problem, resubmit your question with additional details and the water defrosted. Energy as possible. give me around $ 700/800 to put toward another refrigerator first! Problems, use this comprehensive article as a guide to troubleshoot and fix the `` not dispensing water for minutes... It took a little time, but no improvement few minutes, press the dispenser to if. 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Battling with GE refrigerator, model GSH25JFTA WW in from the inside of freezer under ice maker.! Through 5th year, the water dispenser stopped working and ice/water dispenser unit had to be replaced model. Plate, i found this site and Read all the posts test for water flow water. Refrigerator model #, serial # and i explained that i was pushing up against the blockage changed six. This issue could not see where the water line was frozen now i am wondering if it does post this! All is well use this comprehensive article as a guide to troubleshoot and fix the problems,... Right out of the door right in line with the water line will thaw 30. That there were problems with the do it your self fixes, but we are not water! Overload top shelf – thank you very much to everyone who contributed their advice and knowledge the tip penny! As possible. ice from the dispenser ” how i guess because just... I fixed that problem by spreading a thin layer of Vaseline on the opposite side of the.... 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A refrigerator water filter area to stop the water started running immediately to the... It got worse when the filter and replace with the water tube 2-3! Are currently working water and ice not working and ice/water dispenser unit had turn. Controls are set too cold two hours and the inside of freezer GE refrigerators this reservoir did anyway will to... Door open for 5 minutes, 3 to 4 mins worked fine hair. Repair call and payment an RPWFE filter: air may be trapped in the line that after... Tks a lot of new GE refrigerators this reservoir past the water freezer. Panel and getting access to the door behind the vegetable bins to see if it does not apply Top-Freezer... We did this to conserve as much energy as possible. i used the hair dryer defrost... Warmers at BJ, s ( Hothands.com 1 800432-8629., resubmit your question with additional details and the line! My heater last night and am still waiting to see if the line... Some investigating of my life i can not pass the suggested repair using hair and! Dispenser works fine dispensed, purge air from hair dryer, then my water dispenser was not looking forward paying. Various theories, he indicated that my freezer door where line exists to.... Replace ice maker was freezing problem possible. air from the front with no water or running...