ADDITIONAL INFORMATION REGARDING SUCH MEASURES IS AVAILABLE FROM YOUR AIRLINE. If your journey involves carriage by different carriers, you should contact each carrier for information on the applicable limits of liability. Receive complimentary benefits through American Express Travel with an average total value of $550 with Fine Hotels & Resorts® program at over 1,100 properties. Credits are applied at check-out in USD or the local currency equivalent. Expect a response to your claim within 72 hours. It is the traveler's obligation to obtain all required international travel documentation. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. You are done! Tickets are non-transferable; name changes are not permitted. Failure to do so may result in denied boarding and additional costs. (Please note that reservations within 6 hours of departure cannot be made by telephone.). How do I know if I have one? Platinum Charge Card Members and U.S. Centurion® Members only and excludes Platinum Credit Card Members such as Platinum Delta SkyMiles® Card Members who are not also U.S. You must use one of these to book your stay, though you can pay with whatever card you want at checkout. Carriers may apply special rules for fragile, valuable, or perishable articles. You may not earn additional points for purchases at a restaurant located within another establishment (e.g. Your claim must be submitted prior to your stay, before the date of check-in. Total prices displayed for air fare on our site also include any fees imposed by your airline(s), including fuel surcharges and international surcharges. Folks planning a special getaway, like a honeymoon, might find the potential room upgrade perk especially valuable. Please review. Earn 75,000 Membership Rewards® Points after you spend $5,000 on purchases on your new Card in your first 6 months of Card Membership. Insider Fares are fares for which less Membership Rewards points are required to purchase the flight. Also, make sure to acquaint yourself with the destination country's entry requirements. The Transportation Security Administration (TSA) requires you to provide your full name, date of birth, and gender for the purpose of watch list screening, under the authority of 49 U.S.C. Use Membership Rewards® Pay with Points for a flight with your selected qualifying airline, and you can receive 35% of the points back. Always check for taxes and fees so you know what to expect when you check out. American Express Platinum or Centurion-branded cardmembers have access to the American Express Fine Hotels & Resorts program. But don’t forget about all the extras. 1. American Express Fine Hotels and Resorts is a luxury travel portal reserved for Amex premium rewards members. SUPPLIER TERMS AND CONDITIONS: You agree to abide by the terms or conditions of the booking imposed by the supplier with whom you elect to deal. In a limited number of stand-alone air transactions, we serve as the merchant of record for credit card and payment purposes. Check-in times, as advised by your carrier, are the latest times at which passengers can be accepted for travel; boarding times, as advised by your carrier, are the latest times at which passengers must present themselves for boarding. Travel: You will earn 2 additional points (for a total of 3 points) for each dollar charged on eligible travel purchases including airfare, hotels, cruises, car rentals, campgrounds, trains, taxicabs, rideshare services, tours, ferries, tolls, parking, buses, subways, on third party travel websites, and on amextravel.com. A violation can result in five years imprisonment and penalties of $250,000 or more (49 U.S.C. Purchases made through a third-party payment account or on an online marketplace (with multiple retailers) will not qualify for additional points. Room upgrade upon arrival, when available Ask front desk for further details on benefits. American Express Travel Related Services Company, Inc., when acting solely as a sales agent for travel suppliers, is not responsible for the actions or inactions of such suppliers. >24 hours a day, 365 days a yearWorldwide access to 24-Hour hotline providing travel support before and during your trip. However, without the fourth night free, Amex FHR charges $360 per night. * Average value based on Fine Hotels … Bonuses you may receive with your Card on other purchase categories or in connection with promotions or offers from American Express may not be combined with this benefit. Fares will display in search results on amextravel.com only if an eligible Card Member is logged into his/her account. To be eligible for the 5x Membership Rewards® points, you must both reserve and charge the travel purchase with the same eligible Platinum Card® or Business Platinum Card®. Air fares are subject to applicable airline fare rules, may not be available on all flights, and may change without notice. You are responsible for ensuring that your bookings abide by the terms or conditions of booking imposed by any supplier with whom you elect to deal, including terms or conditions of booking set forth in an air carrier's fare rules or contract of carriage. Platinum and Business Platinum Card Members are only eligible for 1 additional point on cruise reservations. For further information please consult your airline or insurance company representative. American Express Fine Hotels & Resorts. Insider Fares are valid only for Membership Rewards® program-enrolled Cards when a Card Member is booking through amextravel.com. While you are welcome to provide your loyalty number at check-in, you may not earn loyalty rewards for your stay at hotels with the "Lowest Rates Guarantee" label. Discount applies to the base airfare of the ticket/s. Emergency Medical Evacuation/Repatriation - may help arrange and cover the cost of emergency transportation to a medical facility in the event of sickness or accidental injury. When you book through Fine Hotels and Resorts, you’ll get perks like guaranteed 4:00 pm late checkout, room upgrades, free nights, etc. I get a lot of questions about the details of the benefits of The Platinum Card® from American Express, so I’m writing a series about the various benefits of the card. This may take up to 48 hours to process. Eligible travel purchases include the following purchases made on amextravel.com: scheduled flights, prepaid hotel purchases (including hotels and flight+hotel packages), minus returns and other credits. Flight departure time is not the same as the time you must check-in or the time you must be available for boarding. Your contract of carriage with the carrier that provides you with carriage by air, whether international, domestic or a domestic portion of an international journey is subject to this notice; to any notice or receipt of the carrier; and to the carrier’s individual terms and conditions (Conditions), related rules, regulations and policies (Regulations) and any applicable tariffs. American Express Change Fees. For more information visit www.americanexpress.com/travelterms. If points redeemed do not cover entire amount, the balance of purchase price will remain on the American Express Card account. Card Members must adhere to all house rules of participating clubs. Visa requirements vary based on the country, purpose of the visit and length of stay. Alternatively, if the value of your baggage exceeds the applicable limit of liability, you should fully insure it before you travel. EUROPEAN NOTICE—DENIED BOARDING/CANCELLATIONS: For all flights departing from the European Union and all flights to the European Union if on an European operating carrier, if you are denied boarding or you flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding date for the text stating your rights, particularly with regard to compensation and assistance. Bookings must be made using an eligible Card in the Card Member’s name. Benefits will be paid to beneficiaries according to the Plan documents unless a beneficiary is designated. Subject to availability. At the time of writing, there are nine FHR hotels in Singapore … Connect and recharge with high-speed Wi-Fi and outlets near every seat. We make available the fare rules for all air carrier tickets prior to booking. Otherwise, the publicly available fare will be displayed. U.S. NOTICE—OVERBOOKING OF FLIGHTS: Airline flights may be overbooked, and there is a slight chance that a seat will not be available on a flight for which a person has a confirmed reservation. A Red Ventures Company. If you change your itinerary after ticketing, your airline may charge a change fee, depending on the applicable fare rules. The Centurion Lounge offers world-class service, chef-crafted fare, premium wines and specialty cocktails* in a luxurious, contemporary setting. Carriers may apply extra charges for checked baggage in excess of their permitted allowance. It’s just as if you booked direct with the hotel, except you get a bunch of extras. Restaurants: You will earn 2 additional points (for a total of 3 points) for each dollar charged at restaurants. Credits are applied at check-out in USD or the local currency equivalent. International Airline Program benefits are valid only for eligible U.S. Consumer and Business Platinum Members and Centurion® Members (Delta SkyMiles® Platinum Members are not eligible), on international tickets booked through American Express Travel for select first class, business class, and premium economy tickets with participating airlines, subject to availability. Learn More. If you’re an Amex Platinum cardholder planning a paid hotel stay, I recommend researching options through Amex Fine Hotels & Resorts. If you believe this has occurred, please contact us by calling the number on the back of your Card. Ever had lost or misrouted baggage? The portfolio is available only to The Platinum Card® from American Express and Centurion® Card from American Express members. For security purposes, we require the requested information from your American Express® Card. Book one of our luxury Fine Hotels & Resorts properties, and receive an exclusive suite of benefits with each booking. Corporate Card Members are not eligible for the additional point. The benefits associated with the Additional Card(s) you choose may be different than the benefits associated with your basic Card. Immunization requirementsPlease see the Centers for Disease Control and Prevention Travelers' Health site for health information on specific destinations. Minimum redemption 5,000 points. 🙂. Use Membership Rewards points for all or part of your flight, prepaid hotel, vacation or cruise booking. It may also provide reimbursement for essential replacement items if baggage has been delayed. But here’s a rough estimate of what you’ll save: Of course, you might not get a room upgrade, because they’re based on available rooms. You can cancel and rebook your reservation on amextravel.com or by calling a representative of amextravel.com at 1-800-297-2977. Total prices displayed for air fare on our site include all applicable government-imposed taxes and fees to be collected by the airline and remitted to governments. Also, remember that you may incur other charges during your flight that are not payable to us and are not included in the quoted price, such as airline baggage fees and other airline-imposed charges for optional services. It’s usually worth it to book through AMEX Fine Hotels and Resorts if you plan on purchasing a paid hotel stay because of all the extras you’ll receive. 17 Special Drawing Rights (approximately EUR 21; US $26) per kg for loss of or damage or delay to checked baggage, and 332 Special Drawing Rights (approximately EUR 400; US $500) for unchecked baggage. AS A CONDITION OF TRANSPORT, SOME AIRLINES MAY REQUIRE COMPLIANCE WITH MEASURES TO REDUCE THE SPREAD OF COMMUNICABLE DISEASES, INCLUDING BUT NOT LIMITED TO FACE MASKS AND HEALTH CERTIFICATIONS. American Express is not responsible for passengers who fail to obtain proper documentation prior to travel. Service fees for processing your travel reservation through our system. If you are a Canadian citizen, you can find passport information on the Canada Consular Affairs Web site. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. You can use Membership Rewards® points for all or part of your flight, hotel booked and paid in advance (prepaid hotel), vacation or cruise booking. For rates and fees of the Amex Business Platinum Card, click here. These are some of the best American Express cards — simply searching and booking your next paid hotel stay through their exclusive Amex Fine Hotels & Resorts program could get you valuable perks, like room upgrades, free breakfast, and dining or spa credits. Check for Pre-qualified Credit Card Offers, Credit Intel – Financial Education Center, https://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm, Centers for Disease Control and Prevention Travelers' Health. Exclusive access to lower fares for international premium class tickets, Fly further with fewer points when you book Insider Fares, Stay informed with timely resources on policies, guidelines, and travel safety, A collection of hotels curated for high standards of luxury, Boutique and design inspired hotels to fit your style, Explore FAQs on traveling and booking or contact us directly for assistance. Eligible travel purchases include all travel purchases made with your Membership Rewards program-enrolled American Express® Card on amextravel.com, including air, prepaid hotels, prepaid car rentals, vacation packages (flight + hotel packages) or cruise reservations, minus returns and other credits. At checkout, select the option to "Use all or some Membership Rewards points" for your booking. Plus, it’s possible to combine your Amex Fine Hotels reservation with other deals, like Amex Offers. The Conditions may include, but are not restricted to: You can obtain additional information on items (a) through (h) above at any U.S. location where the transporting air carrier’s tickets are sold. The room rate through Amex FHR was similar to booking directly through the hotel. Amex reportedly curates this collection by hand, and even sends undercover employees to make sure each property is up to snuff. That’s an additional 9 points on top of the 1 point you earn for these purchases. For more information about the Membership Rewards program visit www.membershiprewards.com/terms. Can provide travelers with medical and legal referrals, assistance with lost travel documents, translators, and interpreters. What happens when my Unused eTicket/Credit is more than the cost of my new ticket? Enrollment required. Book with American Express Travel and receive an average total value of GBP440* in perks at over 1,100 extraordinary properties. Valid only for new Fine Hotels + Resorts bookings made through Platinum Travel service, Centurion Travel service, American Express Travel Online (where available) or any American Express Travel location. a restaurant inside a hotel, casino, or event venue). For rates and fees of the Amex Platinum Card, click here. Eligible Cardmembers can enjoy an unforgettable experience with Fine Hotels + Resorts. American Express Fine Hotels & Resorts (FHR) is a collection of luxurious properties spanning 500 cities around the world. My rate was eligible for the fourth night free. An eligible Card Member can book for himself/herself and up to seven passengers traveling on the same itinerary as that Card Member. MillionMileSecrets.com does not include all credit card offers that might be available to consumers in the marketplace. Checked Baggage: Carriers may permit a free checked baggage allowance, which is set by the carrier and may differ by class, and/or route. Additional points will be credited to the Membership Rewards account 10-12 weeks after final payment is made. Must be 21 years of age or older to consume alcohol. If you have an Amex EveryDay Card product, additional points awarded under this offer will not be included in the extra points benefit. Call in to book and take advantage of this benefit. Animal and Plant Health Inspection Service (APHIS) User Fee of US$3.96 per passenger for international arrivals into the customs territory of the U.S.;U.S. immigration user fee of US$7.00 per arriving international passenger; andFor international itineraries, foreign government-imposed charges of up to US$250 per round-trip, depending on routing and destination. Visa requirementsSome countries require that you have a visa issued by the country you are connecting through or visiting. The Offer. Any portion of a charge that you elect to cover through redemption of Membership Rewards points is not eligible to receive points. Eligible travel purchases do NOT include non-prepaid hotel bookings, car rentals or cruise purchases, hotel group reservations or events, ticketing service, cancellation or other fees, interest charges, purchases or reloading of prepaid cards, or purchases of other cash equivalents. Benefit restrictions vary by property. In these situations, the total price includes any amounts that we expect the relevant airline to bill us for any applicable government-imposed taxes and fees taxes that must be remitted to governments, plus any applicable airline and/or American Express imposed fees (discussed above). Some airlines do not apply these consumer protections to travel from some foreign countries, although other consumer protections may be available. Tickets are non-transferable or endorsable. Benefits are applied per room, per stay (with a three-room limit per stay); back-to-back stays within a 24-hour period at the same property are considered one stay. Eligible travel purchases include scheduled flights, prepaid hotel purchases (including hotels and flight+hotel packages), minus returns and other credits. Additional terms and restrictions apply. If any fare does not allow changes, then no changes are allowed to any flight. For those who have either The Platinum Card® from American Express or The Business Platinum Card® from American Express they will now earn 5x points on Amex Fine Hotels and Resorts bookings when reserving through AmexTravel.com. (Separated by commas). Many carriers have voluntarily waived these limits in their entirety, and US regulations require that, for journeys to, from or with an agreed stopping place in the US, the limit may not be less than US $75,000. PASSENGER SHALL ARRIVE AT AIRPORT BY TIME EARLY ENOUGH TO COMPLETE DEPARTURE PROCEDURES. American Express Travel Related Services Company, Inc., is acting solely as a sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. One of the most useful benefits of having an American Express Platinum charge card – and one which genuinely helps me justify the £575 fee – is the Fine Hotels & Resorts programme.. As a reminder, American Express Platinum comes with a generous sign-up bonus of 30,000 Membership Rewards points (= 30,000 Avios). It depending on your upgrade, you could easily be moved to a room which sells for hundreds of dollars more per night. Details on lounge location will be displayed on your booking My Trips. And keep in mind, some hotels may have resort fees, especially if they’re in touristy beach areas like Hawaii. The "Lowest Hotel Rates Guarantee" policy applies only to online rates available to the general public and excludes (1) rates or discounts that are not available to the general public, including, but not limited to, corporate, group, charter, meeting/convention, AAA, government/military, and senior citizen rates/discounts; or (2) hotel rooms booked through or in combination with frequent stay, loyalty, points, coupon promotions, rooms won through contests or sweepstakes or transferred, or rooms booked on opaque websites that do not allow you to see the name of the hotel until your reservation is complete; or (3) promotional packages, deals, all-inclusive packages, or bundles that may include additional amenities such as parking, meals, or entertainment, or (4) rates booked through the Fine Hotels + Resorts® and The Hotel Collection programs. Additionally, it can be extra rare to receive a room upgrade at, When to use miles or points vs. paying cash (now with our new points calculator! The type of experience credit and daily breakfast (for two) varies by property; the experience credit will be applied to eligible charges up to $100. Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel. Some international airlines may inhibit passengers under 2 from occupying their own seat. Earn 10x points on eligible purchases on your new Card at U.S. Gas Stations and U.S. Supermarkets, on up to $15,000 in combined purchases, during your first 6 months of Card Membership. Available Insider Fares will appear in search results if you are logged in with an American Express Card account that has enough Membership Rewards® Points to cover for the entire flight booking. Baggage claims: Written notice to the carrier must be made within 7 days of the receipt of checked baggage in the case of damage, and, in the case of delay, within 21 days from the date on which it was placed at the disposal of the passenger. 5X Membership Rewards® Points on prepaid hotels booked on amextravel.com. With your Centurion® and Platinum Card® Membership, you and two guests or your immediate family can enjoy complimentary access to The Centurion® Lounge. These fees are often bundled into the “Taxes & Airline/American Express Imposed Fees” amount in order to maintain the opaque nature of the "prepaid" rate, as required by our contracts with our suppliers. You have all the way up until your check-in date to submit a claim. Airline Change Fees/Cancellation Penalties. Fine Hotels + Resorts® program benefits are available for new bookings made through American Express Travel with participating properties and are valid only for eligible U.S. Consumer and Business Platinum Members and Centurion® Members (Delta SkyMiles® Platinum Members are not eligible). For more information, please review the Terms and Conditions. For Business Platinum Card Members, extra points for air, prepaid hotel, and travel packages will be credited to the Membership Rewards account 10-12 weeks after final payment is made. If the cost of Wi-Fi is included in a mandatory property fee, a daily credit of that amount will be applied at check-out. Tickets are non-refundable unless otherwise indicated. Eligible purchases are purchases for goods and services minus returns and other credits. If your carriage is by more than one carrier, different Conditions, Regulations and any applicable tariffs may apply for each carrier. For example, purchases made at a restaurant located within a hotel may be recognized as a purchase at a hotel, not a restaurant. The Montreal Convention or the Warsaw Convention system may be applicable to your journey and these Conventions govern and may limit the liability of air carriers for death or bodily injury, for loss of or damage to baggage, and for delay. Additionally, it can be extra rare to receive a room upgrade at independent hotel chains that don’t have a loyalty program — booking through Amex Fine Hotels can drastically increase your chances of staying in a better room or suite type, which is ideal if you’re celebrating a special occasion. The airline change/cancellation fees and rules applicable to your ticket are listed under “Penalties” section of the fare rules provided prior to purchase. See Terms and Conditions. What is an Unused eTicket/Credit? You will get one point for each dollar charged for an eligible purchase on your Platinum Card® or Business Platinum Card® from American Express. but the program isn’t just for the wealthy. Here are the savings, tallied Again, it’s not easy to put a value on some of the perks. The Hotel Collection benefits are available for new bookings of two consecutive nights or more made through American Express Travel with participating properties and are valid only for eligible U.S. Consumer and Business Gold Members, Platinum Cards and Centurion® Members (Delta SkyMiles® Gold Members and Platinum Members are not eligible). SOUTH CAICOS, TURKS and CAICOS - Sailrock Resort, the premium vacation resort on South Caicos, has been included in the prestigious list of American Express Fine Hotels & Resorts, a collection of luxury hotels and resorts offering exclusive benefits to holders of the coveted Platinum and Centurion Cards. Insider Fares are only available on select flights. Receive complimentary benefits through American Express Travel with an average total value of $550 with Fine Hotels & Resorts® program at over 1,100 properties. Specific fare rules are provided prior to purchase. Code-share and affiliated lounge agreements may not apply to provide complimentary club access in all cases. To access the Amex Fine Hotels & Resorts program, you must have an eligible Amex Platinum Card or Amex Business Platinum card. Note Frontier Airlines, Spirit Airlines, Southwest Airlines, or AirTran Airways Airlines are available for offline bookings only. Benefits must be used during the stay booked. American Express Travel will refund the difference to the credit card you used to make your hotel reservation in approximately 15 business days after submission. See Terms & Conditions below for more information. The entire amount of the purchase must be covered using Membership Rewards points. You’ll still earn elite status perks: Another spectacular aspect of booking through Amex FHR is that you can make use of your elite status when you do stay at a chain hotel. Access to the American Express Fine Hotels and Resorts is a benefit of the American Express Platinum Card for Canada (both the business and personal cards).. Participating properties and benefits are subject to change. You also have the right, upon request, to receive free of charge the full text of the applicable terms incorporated by reference from each of the transporting carriers. For more on TSA privacy policies, or to review the system of records notice and the privacy impact assessment, please see the TSA Web site at www.tsa.gov. You can get 5X Membership Rewards® points on eligible hotels and flights booked on amextravel.com when you book using a Platinum Card® or Business Platinum Card®. Beneficiaries according to the Plan documents unless a beneficiary is designated a Canadian citizen you! Advance reservations are recommended for certain experience credits ( e.g., spa, and may change notice. And any applicable tariffs may apply special rules for the wealthy rate was eligible for 1 additional on. His or her valid Card, click here prior-year bookings for stays of two nights ; the actual value.... His/Her account if an eligible Card in the marketplace receive american express fine hotels and resorts exclusive suite of benefits with each.... Ax0126 or AETI-IND and is subject to terms and conditions of participating clubs the country you will earn points! Your carriage is by more than $ 100 onsite credit will be or! Sends undercover employees to make sure each property is up to $ 50 in statement credits semi-annually is more. Members and Centurion® Card from American Express travel exclude non-prepaid car rentals, non-prepaid Hotels Canadian.. Of this benefit for travel from some foreign countries, although other consumer protections to travel from some countries... 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