Please Note: All cases filed using the Citizens Online Police Reporting System will be reviewed. They mostly responded to the police report/call. Ive had multiple packages go missing and never had to file a police report. There were a rash of stolen mail/packages in my neighborhood and it was the multiple police reports that eventually got the cops attention and caught the people doing it. I've had packages not get delivered or come up missing and I've never had to file a police report. But I now have to wait for the police to close the report? Consumers who rely entirely on theft coverage after-the-fact will make themselves a target. In an emergency, phone 911. There was three items in one single box. If your Amazon package is stolen, the first set of steps you can take can be focused on trying to recover your package. New comments cannot be posted and votes cannot be cast. (720 ILCS 5/26-1(4)). CreditCards.com does not include the entire universe of available financial or credit offers.CCDC has partnerships with issuers including, but not limited to, American Express, Bank of America, Capital One, Chase, Citi and Discover. Fred O. Williams is senior reporter for CreditCards.com. CreditCards.com is an independent, advertising-supported comparison service. “If you’re not home when Amazon stops by, you might be out of luck,” said Michael Grabham, founder of Package Guard, which makes a delivery protection device. It has not been provided or commissioned by the credit card issuers. The editorial content on this page is based solely on the objective assessment of our writers and is not driven by advertising dollars. However, this requirement may be waived if you show that the insurance policy’s deductible is larger than the loss value. Fred O. Williams. By providing my email address, I agree to CreditCards.com’s For example, in Seattle, you can file a police report online for theft up of items up to $500. How expensive was the item? Here’s what to do if Amazon packages go missing, 2017 survey of 1,000 consumers by Shorr Packaging Corp, rolled back their protections against theft of merchandise, made through Amazon’s website are covered to $2,500. Sign up for “Shipment Updates via Text” under your Amazon account settings. The answer is almost certainly yest! Why? However, the deductibles under these policies are often several hundred dollars higher than typical online purchases, shipping experts say. Your credit cards journey is officially underway. Amazon and other retailers are constantly working to make it ridiculously convenient to do our shopping online, but more online shopping means more opportunity for our purchases to be lost or even stolen. Here's what we recommend you to do recover your package. You had to file a POLICE REPORT for $200 in Amazon items? Amazon insisting on a police report to replace a missing item. You’ll need your receipt and documentation that you have reported the theft. Here are the steps to take and note this also applies to Amazon Prime members; 1. to maintain accurate information. File a Police Report From there, allow 24 hours for Walmart to reach back out to you with a response regarding a refund or replacement shipment. What can you do if your Amazon packages go missing? Filing a false police report is punishable by imprisonment in county jail not exceeding 6 months, or by fine not exceeding $1,000, or by both. Honestly, if I were you I'd ask to speak with a supervisor on the phone (avoid chat at all costs in this regard). Privacy Policy. File a Police Report **Special Notice: Due to Small Business Loans being made online, persons whose information was used fraudulently should report their offenses to the Small Business Administration directly by clicking here for the SBA website or call the number below. Be given a police report case number. I'm not really sure. But he says simple steps – such as asking neighbors to take in packages left in plain sight – can help a lot. By providing my email address, I agree to CreditCards.com’s Here’s an overview of the coverage available for stolen packages. By Mail. Define expensive. The report is free. If you are a victim of a crime, or witness possible criminal activity, you should report the incident to local law enforcement. Cash flow issues can be scary, but there are a few things you can do to turn the situation around right away. In case you need to file a claim later, document the transaction and the shipment. The carrier will run a trace to get more information from the delivery person, such as where the package was left. Furthermore, this is up to the fulfiller to manage since they're the ones who insured and paid for the package. To help this process along, file a police report of your missing items and email a copy of the complaint to executiveescalations@walmart.com, including your order number and contact information. This weekend I had a customer contact me saying that the package was stolen from her garden and wanted a refund, I offered to send a replacement but she demanded a refund (which I did, straight away). You may need copies of the order, the receipt and delivery confirmation. For example, the Chase Amazon Rewards card purchase protection requires the claim to filed within 120 days. Some card issuers – notably Discover – have moved away from the purchase protection benefit, but many mainstream cards still carry it. Thirty-one percent of consumers said they had experienced theft of a package in a 2017 survey of 1,000 consumers by Shorr Packaging Corp. Signature verification costs the merchant extra and risks alienating customers who miss the delivery. Unless there is signature confirmation, “undelivered” items include those recorded as delivered by the carrier but not received by you – that is, dropped off. You shouldn't have to go out of your way to file a police report. The guarantee is void if you start a chargeback with your credit card. Filing a false police report is a crime. Preventing theft “is a hard problem,” he said, “unless you’re in a building with a doorman.” Having items shipped to the workplace can be a solution, he said. However, we may receive compensation when you click on links to products from our partners. The carrier’s completion of delivery may be required to show that the item wasn’t lost in transit. Amazonâs A-to-Z guarantee is a policy that covers all products sold at Amazon, even those from 3rd party sellers. Anyone have experience with police reports? I've only had one item a long while ago get lost, but it was a 15 USD incense burner. A pair of suspected package thieves were recently arrested in San Jose after being spotted dumping empty Amazon boxes into a Dumpster. Online. A business journalist since 1987, his work has appeared in Kiplinger’s Personal Finance magazine, the Buffalo News and USA Today. The sender, which I assume is Amazon, should file a report with the carrier and hand you a refund for this regard. For vandalism, you can often file a police report online. Advertiser Disclosure, by You may also need to file a claim with your home or renter insurance, as the card benefit kicks in after other insurance is exhausted. Other factors, such as our own proprietary website rules and the likelihood of applicants' credit approval also impact how and where products appear on this site. Generally, you can file a police report by visiting the nearest police precinct or calling the non-emergency number for the dispatch office. Print or take screen shots, or make sure you receive an email copy. CreditCards.com does not include the entire universe of available financial or credit offers. Request a copy of a crime or police report. REMINDER: Under Florida State Statute 817.49, filing a False Police Report is a First Degree Misdemeanor punishable by a fine up to $1,000 and/or imprisonment not to exceed one (1) year.