Discount Description Expires; FREE SHIPPING: Free Shipping on Orders Above $49.99-15% OFF: 15% Off When You Buy 2 Philips Hue Play Light Bar 2pk Black Philips Lighting says that it is a manufacturing problem. Personally, I think the number of lights they’ve sold tells the real story. There is no goodwill whatsoever coming from Philips. I've just tested a white bulb I have under the stairs and if I hold the bulb shortly after power off it glows faintly for a brief time but not otherwise. All this after four months of bum covering and obfuscation... My reason for posting this in the first place was finding several threads in Reddit where this issue is discussed but not resolved. In a lot of cases, people won’t notice because of stray lighting from elsewhere but it’s very obvious in a dark bedroom. I'm new to the Philips Hue scene and I have to be honest I'm a bit disappointed about the bulbs current performance. Don't use derogatory or offensive language. Select your country. Also, just checked, the slider in the hue app doesn’t go to zero, the minimum value is 1%. After nearly four months of fruitless emails to customer relations and out of frustration, I emailed the Chief Executive and a number of other senior managers at Philips. Maybe not. I have removed the bulb and fitted it to a different light socket (where there is also a Hue bulb fitted), and it does the same thing, thus eliminating a faulty light fitting or light switch. How are they receiving power when the switch is turned off? I think after doing a bit of research it might be a very small voltage leak.. not enough to power a normal bulb but enough to slightly glow a led! Forget to switch your account back? These smart bulbs work with Philips Hue (but cost way less) I know lots of people rage against Hue for being overpriced. Is this true? Warm Glow dimming offers flicker-free, silent dimming that works with more dimmer switches than any other LED on the market. ... Keep in mind too that where the Bloom is more of a "projection" light, the Go itself lights up and gives off more of a glow, though it's much brighter at 300 lumens versus the 120 lumens of the Bloom. Please be respectful to other users. Take your Dimmer Switch and ensure it's paired to the bulb which has the fault. I got nowhere with the Philips customer relations team who kept offering to exchange the bulbs but ignored NINE requests for assurance that the replacements would not show the same symptom. [–]zenit_4[S] -1 points0 points1 point 2 years ago (7 children). It started only in one light and it seems that I have two of them doing this. Don't use derogatory or offensive language. and join one of thousands of communities. I have to strip three rooms of their lighting and await Philips because replacement lights are not sent out before the old ones are in their possession. I have 9 Hue bulbs in my house, a few White Ambience bulbs but mostly the standard Hue white bulbs. We use this information to comply with local privacy regulations. We will review accounts posting a lot of "deals" content as well. As explained - Philips says the glow from Hue White is a manufacturing defect. Don’t limit yourself to traditional ceiling lights in your living spaces: let smart LED bulbs and lamps from Philips Hue enhance your living room or kitchen. If it doesn’t fix the problem I assume it’s faulty bulbs? [–]zenit_4[S] -1 points0 points1 point 2 years ago (5 children). Philips Hue Go works with the Philips Hue Bluetooth app, but can also be controlled via the Philips Hue Bridge if you have one set up in your home. The problem seems to affect Philips Hue White bulbs. Don't spam. [–]XILE2012 1 point2 points3 points 2 years ago (1 child). Use of this site constitutes acceptance of our User Agreement and Privacy Policy. I bought a starter pack two bulbs and a bridge on Prime Day just to test it out and I initially liked it, everything was very easy to set up and control. Repeat this method to reset your bulbs. Will a 220V Hue "White and color" bulb work in 110v? [–]hurricanefreak 0 points1 point2 points 2 years ago (3 children), This is a nasty bug - easy fix - turn down the brightness to 30 % and then wait 5 to 10 minutes and power it off - the bulbs in heatwaves don't do good - Phillips is working on a fix, [–]Mordacaidacus[S] 1 point2 points3 points 2 years ago (2 children). [–]Mordacaidacus[S] 0 points1 point2 points 2 years ago (0 children). Meanwhile, Philips Hue smart bulbs let you tweak the shade of white the bulb glows and can easily be controlled from your smartphone or by Alexa, letting you bring some simple automation to your home. We do allow clear and responsible self-promotion of Hue-related products as long as the poster doesn't abuse this rule. Refer to the Hardware Specifications Wiki page, Philips Hue Bulbs Continue To Glow When Turned Off, https://www2.meethue.com/en-gb/p/hue-dimmer-switch/8718696743157. One thing you will need is a Hue power supply unit, … I was wondering of there would be a way to fix it. The quick and simple answer for how to fix “No Hue Connection” with your Philips Hue Smart Lighting is to check your internet connection (top center light should be blue), then try restarting your Philips Hue Bridge, and if neither of those work, try turning your lights off and on manually. Don't spam. This is exactly what I thought, because I’ve never heard anyone called the dimming feature in the software called “a dimmer switch” but its definitely common for people to put hue bulbs in fixtures attached to physical dimmer switches. My guess is that if you’re reading this, you’ve already bought into the Hue system. [–]PhilStation 1 point2 points3 points 2 years ago (4 children). Get an ad-free experience with special benefits, and directly support Reddit. Please be respectful to other users. If you find that your lights only turn … I came accross a brand called Gledopto which makes LED strip controllers which are compatible with the Philips Hue bridge. We do allow clear and responsible self-promotion of Hue-related products as long as the poster doesn't abuse this rule. Reset the dimmer with the setup button in the back (hold 15 seconds), then reset bulbs by holding the dimmer close and holding down the ON and OFF buttons simultaneously until bulb flashes. They don't turn off and it has nothing to do with sliders etc if you say alexa turn off the bulb still has a minimum glow to it and I have seen this all over the net. I wouldn’t say it was that warm enough to affect the bulbs here in the UK but what do I know haha. Not for use with Philips HUE products. At full brightness, a Philips Hue White bulb uses 9.3 watts of power at 840 lumens, the GoControl bulb 8.5 watts at 750 lumens, and the Eufy Lumos bulb 8.7 watts at 800 lumens. While standing next to the bulb, simultaneously hold down the on & off buttons for approx 10 seconds, the bulb will flash several times, once the bulb has stop flashing continue to press both buttons for a another couple of seconds, then release. Get an ad-free experience with special benefits, and directly support Reddit. You are seeing residual light being emitted from phosphors. Set the mood using your Philips Hue lights. Philips Hue Iris review: This gorgeous accent light supports both Zigbee and Bluetooth Now compatible with Bluetooth, the revamped Philips Hue Iris is twice as bright as the original. Philips Hue Bulbs Continue To Glow When Turned Off (self.Hue). The Philips Hue Tap switch (which I'll henceforth refer to as just the 'Tap switch' or 'Tap'), is a fantastic way to control your Hue lighting. With Philips Hue White Ambiance Dimmable LED, now you can change the cool lighting of your room to a warmer, softer glow whenever you want! Make sure all the switches for your Hue bulbs are turned on to control them from the app. REDDIT and the ALIEN Logo are registered trademarks of reddit inc. π Rendered by PID 2523 on r2-app-03ff7903ea34c3e4f at 2021-02-23 14:35:08.780785+00:00 running 81a1eda country code: CZ. Also, I'm in the UK where it's currently winter, and cold, so I can also eliminate the effect of a warm climate. You can use a Hue dimmer without a bridge to reset bulbs. With tons of easy-to-remember commands and endless possibilities, using your smart home assistant will become second nature. Are you not a Hue user? The problem seems to affect Philips Hue White bulbs. Problem is now fixed, it's a simple fix providing you have a Hue Dimmer Switch. I was wondering of there would be a way to fix it. If you were to turn the switch off, then the Hue bulb in that room will lose power and won’t respond to any actions to turn it on, turning the light switch back on will activate the bulb to its default state … Philips Hue Bulbs Continue To Glow When Turned Off. Hi, I have the exact same problem. You may have something else in the house shorting load into your ground. The only way to stop this glow is to flick the switch off at the wall, defeating the purpose of the smart bulb. Whilst this is also true of LIFX (which allows you to turn bulbs on/off and change their color when the internet is off), Hue’s system is a lot more resilient to internet and router failures. I found this a very absurd price so I started looking for alternatives. [–]100catactivs 0 points1 point2 points 2 years ago (1 child). Rendered by PID 1216 on r2-app-0e39c4d03bced697b at 2021-02-23 14:35:05.425756+00:00 running 81a1eda country code: US. [–]Mordacaidacus[S] 0 points1 point2 points 2 years ago (1 child). It sounds like you're dragging the slider down instead of toggling it. Why are you talking in 3rd person? I also have some Philips White Ambience bulbs but they behave as expected and go totally dark. May sound silly, but have you actually switched it off in the app and not just set it to minimum brightness? I got a result. This doesn’t quite work out of the box because sunrise and sunset times subtly change every day. Is it me or is hue slowly removing features for non-hue lamps with each app update.. Ugh. One of my Hue White bulbs as started acting up lately; if I switch the bulb off either within the Hue App, or via Alexa the light switches off, then a second later it turns back on dimly and flickers slightly. We will review accounts posting a lot of "deals" content as well. In the bedroom I have blackout curtains and whenever I turn the light off on the Official App is says it is turned off but it the bulb still emits a very slight but noticeable glow. Is there an official note from Philips about this anywhere? And they said hue app OR dimmer switch. and join one of thousands of communities. [–]Occamslaser 0 points1 point2 points 2 years ago (1 child). Once reset you can then connect them to your new bridge. That is not normal nor have i ever seen it. June 2020 - 10:37 Fabian 2 Comments on Hue Connector: Reconnecting a cut-off Philips Hue LightStrip Plus I already shared the first interesting detail about the new fourth generation Philips Hue LightStrip Plus with you yesterday: Due to much more compact connection pins the new LightStrip cannot be extended with old extensions – and vice versa. The Philips Hue developers have confirmed that this is not possible. If trying in a different socket doesn't help, it's probably faulty. There's a separate toggle for on/off. Connect any Alexa-enabled device, such as your Echo or Echo Dot, to Philips Hue to reap the benefits of smart voice-activated lights. Use of this site constitutes acceptance of our User Agreement and Privacy Policy. Hue RGB Sync with iCUE and Logitech Setup, might later release to public. © 2021 reddit inc. All rights reserved. Guess I’m a bit stuck really, must not be a common problem, it’s a shame if it wasn’t in the bedroom I wouldn’t care as much tbh, [–]Viper999DC 0 points1 point2 points 2 years ago (0 children). Sure, the Hue app is great, and I've got no complaints about it's ease of use, or functionality. With that in mind, let’s say that you have your lights on for 8 hours every day. Philips Hue Go review: This portable smart lamp lets you add ambient lighting anywhere You can operate it on its own via Bluetooth, or as part of a whole-home Hue lighting system with the Hue … If it does then my light socket must be the problem? Can I get some love for the humble hue filament bulb? Just as an update in case anyone else is having the same problem I Tried this last night and still no luck getting them to turn off. Your Hue bulb has now been reset to factory settings. Me too only ones in bedroom seem to be doing it ? REDDIT and the ALIEN Logo are registered trademarks of reddit inc. π Rendered by PID 1216 on r2-app-0e39c4d03bced697b at 2021-02-23 14:35:05.425756+00:00 running 81a1eda country code: US. Make sure the light is switched on: You or someone else in your home may have switched off the Philips Hue bulb using the light switch on the wall. Can I get some love for the humble hue filament bulb? Philips Hue Bulb Problem - It Never Fully Turns Off. However let's face it - … [–]hurricanefreak 0 points1 point2 points 2 years ago (0 children), You have to leave them on white and 30% for thirty minutes sometime - if they still doing them - tester bridge and try again - it's a nasty bug but it will work and upgrade firmware too - it sucks I know, [–]harrystiles99 0 points1 point2 points 2 years ago (2 children). So if you use that feature it will never turn off. The 4-inch recessed lamp creates the perfect ambiance for reading, concentrating, relaxing … So I have no idea what op is talking about. The bulb is new, I only installed it on 31st December. They were bought from three different suppliers in two different European countries so the behaviour is unlikely to result from a single faulty … Maybe they are. [–]pannekoekjes 3 points4 points5 points 2 years ago (1 child). Philips has admitted that its Customer Relations deliberately kept me in the dark for a month over this being a manufacturing defect. Rendered by PID 2523 on r2-app-03ff7903ea34c3e4f at 2021-02-23 14:35:08.780785+00:00 running 81a1eda country code: CZ. Have you tried putting the bulb(s) in another socket/room to see if that fixes the problem? Not sure if that’s true or not or how to fix it! They were bought from three different suppliers in two different European countries so the behaviour is unlikely to result from a single faulty manufacturing batch. Re-install the bulb on your app as if it was a new bulb, and hopefully the fault has now been fixed, it worked for me. No low effort posts. Maybe you're already in the Hue bubble, or you're just starting your Philips Hue journey. [–]TheBucko91 7 points8 points9 points 2 years ago (0 children). They are permanently powered, the dimmer switch works via software. If you haven't got one, you can buy one for around £18.00 / $18.00. OK, so this should all work, but let's test it out before going to … I have 9 Hue bulbs in my house, a few White Ambience bulbs but mostly the standard Hue white bulbs. Your Apple TV, HomePod, or iPad can work as a smart home hub, allowing you to trigger automated routines. Hue Dimmer Switch https://www2.meethue.com/en-gb/p/hue-dimmer-switch/8718696743157. Maybe, but it doesn’t affect White Ambience bulbs, only the basic White ones. For the first, you need: 1. So you can completely wash your exterior wall or highlight specific flora with the Philips Hue Amarant. Whichever it may be, let us guide you: here are the best Philips Hue deals on the planet in 2021. There are three main ways to get the effect. Watch your lights glow and flicker to the sounds of a fire. © 2021 reddit inc. All rights reserved. [–]claire37 0 points1 point2 points 2 years ago (0 children). Designed for indoor use, the Philips Hue Motion Sensor ($39.99) will turn your Hue smart lights on when it detects motion and turn them off after a … Splash out on a Philips Hue Motion Sensor for your lighting system and you can have certain bulbs come on and off when movement is detected in a room – very handy for those nighttime bathroom trips or post-party stumbling into bed. If the word “Philips” was an acronym, the ‘P’ would stand for “Parsimonious”. [–]Viper999DC 1 point2 points3 points 2 years ago (2 children). I have a couple of white only bulbs and have never noticed a glow at all when off. Sliding the brightness to min will NOT turn off the bulb, it'll just put it in it's lowest state. Philips Hue is currently selling their Philips Hue Light strips for a mere $71-90 for just 2 meter. [–]100catactivs -1 points0 points1 point 2 years ago* (3 children). Although I got some warm words from the head of the Customer Relations team, the reality is that actions speak for themselves. When power is removed, the glow disappears but it returns when power is re-applied. I think he probably thought that you have a mains dimmer on the circuit the bulbs are on. Is it me or is hue slowly removing features for non-hue lamps with each app update.. Ugh. [–]100catactivs -5 points-4 points-3 points 2 years ago (8 children). [–]XILE2012 0 points1 point2 points 2 years ago (0 children). :/. Refer to the Hardware Specifications Wiki page. This one requires cloud support to ensure that this behavior triggers at the appropriate time. [–]DaveOBarbaro 0 points1 point2 points 2 years ago (0 children), I'm experiencing the same issue. You said they glow after being turned off via dimmer switch. Philips now says it affects only a small number of bulbs but seeing that all of mine suffer the problem then it may be be the majority of bulbs manufactured so far. The bulb is new, i 'm a bit disappointed about the Philips Hue lighting system,! 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Also, just checked, the slider in the app and not just set it to minimum brightness says it.