Your front office management certification will allow you to work effectively after you get the following positions: Front Office Manager; Assistant Front Office Manager; Front Office / Desk Specialist; Front Office Receptionist; Front Office Trading and Risk Management System Analyst; Front Office … During this segment, we will talk about security, surprises, and what to do if the unexpected should occur. In addition to learning the elements of effective verbal and visual communication, participants will find out how to expertly satisfy even the most demanding and difficult visitors without jeopardizing their health or safety. She is definitely an asset to BTW.”, “In each of the sessions that ZMC has hired Business Training Works, I have learned something new — even with the same topic. Dental Receptionist Documents. We will also discuss techniques and tools for clearing and organizing desk space, managing paper, and maintaining a professional environment. I learned to approach patient care differently seeing patients as different and not “difficult.” I took away key points and different strategies to use in my interactions with patients, just a matter of finding the time to make adjustments and implement these changes.”. I look forward to using your company in the future.”, “I wanted to reach out to you regarding Phillip and what wonderful experience it was for our teams to have him as our facilitator for the team building and cross-cultural communication course last Friday. In this portion of the workshop, participants will complete their discussion of communication techniques by learning how to interpret body language in themselves and others. Diploma in Front Office Management gives a Course Qualification of Diploma. The change in the leadership team’s behavior, even since just last week, is noticeable. He got rave reviews from the participants.”, “I LOVED Kate. Knowledge retention and ability to product documentation will be measured by a 50 question certification examination.Audience:  End Users and IT Professionals responsible for the installations & configuration of the Kofax Front Office Server product. My team really respected her and had nothing but positive things to say about her.”, “Laurie McIntosh brings her personal experience into the training which was invaluable.”, “Greg Jones was a DYNAMITE presenter! We will get into detailed explanations about the several responsibilities of the receptionist in this course. Minimize interruptions caused by visitors and coworkers in a tactful yet determined way. We sincerely appreciated all of Stefanie’s hard work delivering a quality presentation to a diverse group of individuals.”, “Phillip was engaging and professional. Charlie did a fantastic job. Lauren L., Instructional Designer, Chick-fil-A,Inc. Exam Bodies: KNEC/I.C.M. Course Duration: 12 months. Suggest tactics for communicating with ease over the telephone and in person. Students are required to have earned a high school diploma or its equivalent to become a medical front office and billing receptionist. Course Name: Certificate in Office Management. Very energetic and captivating the entire session. View our dental receptionist training course outline. !”, “Thomas Farley’s facilitation of the storytelling module was very engaging and effective. I would definitely recommend Thomas to anyone looking to enhance their team with etiquette training.”, “Pamela and Business Training Works put together a wonderful training program for ACERTUS. Kaisha W., HR Training Coordinator, Natgasoline LLC. Course Duration. Learning about my own communication style was invaluable and I truly believe that I am going to use this information for the rest of my professional career.”, “Pamela Sumner is professional, warm, and highly educated. Diploma in Front Office Management is a course run by IBAT College, Dublin, Dublin. She is a wonderful instructor!”, “It was a positive experience to have this training, very useful to understanding myself as a provider and patients. Basic requirements for this TESDA course include: Copy of NSO Birth Certificate; Highschool or College Diploma; Certified True Copy of Transcript of Records or Form 137; Certificate of Good Moral Character ; 1×1 and/or 2×2 Pictures . I am always impressed when a facilitator can keep a group engaged and involved WITHOUT using PPT and Greg did just that with his handouts, flip charting, storytelling and mixing up activities at table groups, teams, and with partners. The exam contains 50 questions, including multiple choice, multiple response and exhibit items. Front Office - VIP Amenities Request Order Form Since 2012 Setupmyhotel.com is helping hoteliers around the world to set up their hotel operations. These workshops are not offered in a public seminar format. For information about pricing, please see our, For instructor-led webinars, take a look at our, For information about self-paced courses available to anyone, visit our. As a business leader, this time period is truly a career highlight for me. Describe the components of a professional image at the front desk. This exam covers Kofax Front Office Server 4.0. You must have Kofax Capture installed and licensed. For an example, click on this link to see how many positions mention the words "Office … Everyone valued the ‘informalness’ of the key note. This was a great class and Kate was the best. Prerequisites: To maximize the learning experience, students should have the following: Objectives: Upon completion of this course, students will be able to: Front Office Server 4 Training & Certification | OD-C-FOS-040. Source: www.stanfordcolleges.co.za Entry Requirements: KCSE / 'O' Level Certificate. 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