You already replaced the thermostat and the water is still too hot at the lowest setting? If it’s broken, that cold water instead is released to the top where it mixes with the already hot water. See here for more info. Other problems may be due to improper settings, high home water pressure, or a lack of tank maintenance. Sometimes not enough hot water is simply because you have a water heater tank that’s too small for your needs. Hassler Heating & Air Conditioning. I installed this Richmond water heater in my house when I built it nearly 30 years ago. Rheem tankless water heater troubleshooting doesn’t have to be a difficult thing. If your water heater is producing hot water, but not enough of it, your unit could be too small to meet the household's hot water demand. The first 3 were Richmond waters purchased at Menards in Crest Hill Illinois. Make sure the demand does not exceed the capacity of the water heater. Yes, if you have a leak the tank will continually refill to make up for the water loss. Any suggestions? I have a Richmond 40 gal. If you consider how one works (dip tube sends cold water to bottom of tank, the flame heats it up, and hot water exists from the top of the tank) this obviously shouldn’t be happening (warm water changes to hot after a few minutes). Turn the control valve to “on”. Less likely is a faulty thermostat that needs replacement. Interesting. Even with regular maintenance, various water heater parts may need to be replaced to extend the life of your water heater. Otherwise we have not ruled out anything else. Periodic flushing of the water heater may temporarily help but to actually fix the sulfur or rotten egg smell from your hot water, you’ll likely need to replace the anode rod. Tank only 6 months old and started gushing in middle of night. You likely have a bad TPR (temperature and pressure relief) valve that’s leaking. Save my name, email, and website in this browser for the next time I comment. Richmond Encore Tankless. Too hot, replaced everything and still too hot i turned both down as low as it will go, not sure what it can be. Furnaceguru.com presents a video that shows how to replace a heat link inside a sealed combustion water heater. What can be causing the corrosion? I have a 40 gallon gas unit that does not get hot enough. I pushed the power on/off on the sensor panel and now it won't restart. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. What size is the main water heater? Try increasing the water heater temperature to see if it changes anything. Several models were Energy Star rated. We have a gas water heater at a rental and the water was off for 4 hours due to a fire sprinkler company working on something (they didn’t come into the unit so nothing was touched), however, a half a day later hot water runs only to the kitchen but not the 2 bathrooms. Will I have enough volume and/or pressure to fill the tub? On gas models, this is typically due to sediment build up in bottom of the tank, expanding/contracting piping which rubs against wood framing within the walls, or dirty/clogged parts which gas flows through. I had a new water heater installed. I've been doing this on a daily … read more As with the pilot light, a faulty thermocouple or dirty vent may also be the cause of the problem. You can call Richmond Water Heaters at (770) 351-3000 phone number, write an email, fill out a contact form on their website www.richmondwaterheaters.com, or write a letter to Rheem Manufacturing Company, 1100 Abernathy Road, Suite 1700, Atlanta, Georgia, 30328, United States. Download 1164 Rheem Water Heater PDF manuals. Newer is usually better. If that doesn't help, you may need to replace the tank. The best thing a homeowner can do to ensure high performance and long lasting heating from their tank is to have it flushed annually. When the hot water is turned off, the water heater finally gets a chance to heat all the water in the tank (since no new cold water comes in). We have a gas hot water system which is 11years old. Richmond gas heaters use a pilot light to ignite the gas heating the water. Compare Richmond Water Heaters and Rheem pros and cons using consumer ratings with latest reviews. The unit was available in 40, 50, 60, and 75 gallon tall and short capacities. The Richmond Power Vent is a discontinued gas water heater. They both use an insulated storage tank jacket made of steel, with insulation between the storage tank and the tank jacket to reduce heat loss of the heated water. Which was a great article btw, it outlines what homeowners can due to troubleshoot before calling their local plumber. Richmond Water Heater Parts. Richmond Tankless Water Heater Parts . Extremely loud! This does it on all hot water outlets? When taking a shower or bath we get lukewarm water. Water Heater Installation/Repair in Richmond. Back and forth, this happens every 2-3 seconds. Previous tank never fail in 13 years. Then this article is just for you. When you know exactly how to light a pilot light on a water heater yet it won’t light, there are a few possibilities as to why. The name Richmond might not at first seem too familiar, but it’s a name worth noticing. The water heater should have 75 percent of its capacity as hot water. Short Natural Gas Power Vent Water Heater comes with a 36,000 BTU/hour low NOx burner. Note: This post may contain affiliate links. After about an hour we try again and get hot water. -page 31 says: "Water heater incorporates combustion shut-off device that shuts the operation of the heater down if undesirable combustion conditions occur"-page 34-36 have troubleshooting > It says 'combustion shut-off device should be inspected by a qualified service technician"-page 40 says contact installer We used to have the temperature set at “B” pass “Hot”, we have since turned down the temperature to close to “Hot” only, the water temperature doesn’t seem to have changed much when taking a shower and we continued to have water coming out from the Overflow Pipe. Is that normal? Richmond Gas Water Heater Americanheartinstitute Info . Often, thermocouple replacement is necessary but there are other reasons if your pilot light keeps going out. For our recommended temperature setting, click here. But I am getting the same problem. 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